Terms of Use

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BIG LITTLE DAYS (“BLD”): TERMS AND CONDITIONS OF MEMBERSHIP


1. GENERAL

1.1

By requesting to be a member of BLD you are agreeing that you have read and have accepted these terms and conditions, as well as the Privacy Policy (together “Terms”) that govern BLD membership.

1.2

Subscription is on-going. Automatic renewal applies to all memberships, except gift purchases. Your renewal date is the expiry date shown on your BLD membership card. If you provided an email address when joining as a member, we will use this email address to remind you of your renewal. We are not liable for non-receipt of this email and you must inform us of any changes to your personal or membership details. We will not be liable for any loss of membership benefits resulting from details being out of date or inaccurate.

1.3

We reserve the right to amend these Terms at any time and the current version will be displayed here.

1.4

We reserve the right to refuse a membership application for any reason. You may only have one BLD membership and we reserve the right to refuse additional accounts at any time.

1.5

Big Little Days is registered at 3 Richmond Close, Harrogate, HG2 9AW.

1.6

You must be at least 18 years old to become a member and be resident in England, Scotland, Wales or Northern Ireland.

1.7

The contract is formed between us when the membership card is approved and payment has been received.

1.8

You will receive your membership card within 30 days of acceptance from us (usually sooner), unless there are exceptional circumstances.

1.9

As a member, you agree to be added to our mailing list. We will only email you with information about your membership, such as new partners offering discounts. You can unsubscribe from these emails at any time by clicking ‘Unsubscribe’ at the bottom of an email.


2. PRICE

2.1

The price of BLD membership is as quoted on our website. Prices can change but any changes will not affect orders that have already been confirmed.

2.2

The cost of a replacement membership card is £10.


3. CONSUMER RIGHTS

3.1

You can cancel your renewal up to 5pm 15 working days before your BLD membership is due to renew. Please email info@biglittledays.co.uk to cancel your membership. You will receive an email confirming the cancellation; please keep this for your records.  You will receive newsletter emails including new partners and offers and can unsubscribe to these at any point by clicking ‘Unsubscribe’ at the bottom of the email.

3.2

You have the right to cancel your membership within 14 days of purchase. This does not apply to subsequent renewals.

3.3

If you cancel within the 14 day cooling off period, you will be entitled to a refund, based on a pro-rata amount minus the days you have had the card. Refunds are subject to the card being returned unused in the original packaging within 30 days of your cancellation. You will be responsible for the cost of returning the card to BLD. We do not provide refunds after the cooling off period.

3.4

A replacement card can be ordered by contacting our Customer Service Team at info@biglittledays.co.uk


4. OUR PARTNERS

4.1

Please see our website for specific partner information about when and how discounts are available and any other requirements for the discount to be applied.

4.2

The 30% discount on admission is only available to BLD members and cannot be used in conjunction with other offers the attraction is running.

4.3

Expired membership cards will not be accepted.

4.4

Membership cards are strictly non-transferable and can only be used by the person named on the card and his/her party (up to a limit of one adult and three children – definitions of ‘adult’ and ‘child’ are determined by each partner). Membership cards remain the property of BLD and we may, at any time, terminate your BLD membership. BLD membership cards must be returned to us on request or destroyed when no longer valid for use.

4.5

The website will be updated with partner attractions. However, attractions may withdraw from the club or change their terms and conditions or availability after you have become a member. We shall have no liability for any such amendments or withdrawals.

4.6

Members will benefit from discounts from additional attractions who partner with us or increases in discounts/ availability after membership commences.

4.7

The printed marketing material is a guide only and may not include all partner attractions.


5. OUR LIABILITY

5.1

Subject to clause 5.3, if we fail to comply with these Terms, we shall only be liable for the membership fee.

5.2

Subject to clause 5.3, we will not be liable for losses that result from our failure to comply with these Terms that fall into the following categories:

(a) economic losses (including loss of revenues, profits, contracts, anticipated savings, data or wasted expenditure);

(b) any loss of goodwill or reputation;

(c) any other indirect or consequential loss; or

(d) any partner that refuses to honour the discount.

5.3

Nothing in this agreement excludes or limits our liability for:

(a) death or personal injury caused by our negligence;

(b) fraud or fraudulent misrepresentation; or

(c) anything that may not legally be excluded or limited.

5.4

Where you make any purchases at our partners, any losses or liability arising out of, or in connection with, such purchases shall be the relevant partner’s liability. We accept no liability for any bad experience at our partners. We will not become involved in any dispute between you and our partners.

5.5

We do not give any warranty for any goods or services accessed through, or displayed on, our site.


6. WRITTEN COMMUNICATION

6.1

For contractual purposes, you agree to electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that communications be in writing.


7. NOTICES

7.1

All notices given by you to us must be given to info@biglittledays.co.uk . We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 6 above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving any notice has been served it will be sufficient to prove it was properly addressed and sent to the correct address provided.


8. WAIVER

8.1

Failure by us to enforce any of these Terms will not prevent us from subsequently relying on, or enforcing, them.


9. SEVERABILITY

9.1

If any of the provisions of these Terms are deemed invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.


10. THIRD PARTY RIGHTS

10.1

A person who is not party to these Terms shall not have any rights under or in connection with it under the Contracts (Rights of Third Parties) Act 1999.


11. ENTIRE AGREEMENT

11.1

These Terms and any document expressly referred to in them constitute the whole agreement between us and supersede all previous correspondence, negotiations, previous arrangement, understanding, discussions or agreement between us relating to the subject matter of these Terms, whether written or oral. We each acknowledge that, in entering into these Terms, neither of us relies on, or will have any remedies in respect of, any representation or warranty (whether made innocently or negligently) that is not set out in these Terms or the documents referred to in them. Nothing in this clause limits or excludes any liability for fraud.


12. LAW AND JURISDICTION

12.1

These Terms shall be governed by and interpreted in accordance with English law and, save in respect of the enforcement of any judgment, the courts of England shall have exclusive jurisdiction.